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Yesterday
Call Center Operations Director
Cape Town
... include:o Forecasting accuracyo Revenue and margin goalso Client, customer, and Employee satisfaction scoreso Call volume projectionso Contractual bonus goalso Contractual client metric goalsWhat You Bring to the Role• Associate degree, technical school, or equivalent work experience• 4 years+ ...
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TeleTech Holdings, Inc.
Yesterday
Employee Engagement Lead
Cape Town
... incentive budgets while participating in weekly meetings to review reporting, proposals and presentations. You’ll contribute to the success of the team and business as you bring your creative passion to build a successful engagement strategy, working to encourage employee retention and ...
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TeleTech Holdings, Inc.
Yesterday
Reporting Analyst
Cape Town
... include business evaluation, process development, business analysis, business modeling and report development. On a typical day, you will be: · Developing new reports both proactively and in response to client request to improve operational efficiencies · Maintaining database records and ...
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TeleTech Holdings, Inc.
Yesterday
Senior Operations Manager BPO
Cape Town
... include • Supporting the Senior Operations Director in defining the Operational strategy to ensure the long-term development and success of the business• Responsibility for the direct management and development of the junior management team• Responsibility for the development of the operational ...
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TeleTech Holdings, Inc.
29.06.2024
Facilities Support Officer
Cape Town
... electrical stairs, utilities, and systems such as emergency generator, UPS, lighting, security, and Fire Detection and Alarm System (FDAS). Establish and manage Facilities budget (Opex and ***), creating the purchase requisitions including supplies, follow up on invoices payments and is ...
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TeleTech Holdings, Inc.
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