Technical Support Engineer | Jama Software DubaiJama Connect is the #1 Rated Requirements Management Software and Proven Requirements Traceability Solution. Jama Software enables teams to manage product requirements and enable Live Traceability across the development process, proven to reduce cycle times and improve product quality.Jama Software is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.Technical Support Engineer | Jama Software Dubai | Apply NowAt least 2 years’ experience in a support engineer role, in enterprise software with demonstrated success supporting customers.2+ years of experience in the following: supporting Java-based web applications, using the Linux command line to parse log files and configure system settings, troubleshooting firewalls and proxies, working with a REST API and supporting a SaaS product or web app.Experience working self-directed, within a fast-paced environment – individually, in small teams, or across functional groups.Outstanding communication skills and ability to work with diverse roles across the company and with customers.Strong critical thinking and problem-solving skills, taking initiative to seek internal and external resources.Nice to Have:A Computer Science degree, code school certificate, or equivalent professional experience.Experience with containerization technologies such as Docker and Kubernetes.Experience with Arango Database and Terraform.Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com#J-18808-Ljbffr