Quality Control Manager | Beno Dubai The spirit of Beno takes root in upholding the region’s hospitality legacy. It’s about sharing our own slice of life through the things that bring us the most joy. Whether it’s the cars we drive, the food we love or the banter we share. We are looking for a detail-oriented quality control manager to ensure our services run smoothly and meet our quality and efficiency standards. The quality control manager understands the customer’s needs and requirements and coordinates employee efforts and communications between management and other departments. Quality Control Manager | Beno Dubai | Apply Now Responsibilities: Understand customer needs and requirements to develop effective quality control processes.Devising ways to improve the process to ensure higher-quality services.Devising, improving, and reviewing new specifications and procedures for enhanced processes, and training staff to use them.Developing quality control policies and standards for the teams to follow.Training staff members on the quality control processes and policies.Implement and manage a quality management and performance tracking program that creates an atmosphere of continuous improvement.Ensure adherence to health and safety guidelines as well as legal obligations.Oversee all service and product development procedures to identify deviations from quality standards.Perform direct quality inspections in person for each location where our services are provided.Lead programs to create value for clients to ensure program deliveries meet or exceed expectations.Supervising and providing guidance to the team as needed.Continuously finding ways to improve the process.Documenting their findings and submitting reports.Submit detailed reports to appropriate executives.Be on the lookout for opportunities for improvement and develop new efficient procedures.Inspecting the service, comparing it to the standard requirements.Gaining feedback from the clients to assess whether their requirements are met and to develop better process. Requirements: Proven experience as quality manager in yachting, hospitality or luxury industry is preferred.Strong attention to details, observation, organizational, and leadership skills.In-depth knowledge of quality control procedures and legal standards.Strong knowledge of data analysis, and statistical methods.Excellent communication and listening skills.Certification of quality control is a strong advantage (ISO 9000 etc.) Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com #J-18808-Ljbffr