Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed. Ensure the right caliber and quality of applicants before sending to the Department Heads taking into consideration IHG’s focus on Diversity, Equity&Inclusion, healthy gender balance, healthy nationality mix, People of Determination, Localization amongst others. Develop strategy and tool for talent attraction and retention. Work with Director of Human Resources to implement projects and effective process to attract luxury profiles. Implement the necessary metrics to understand trends, opportunities of total Recruitment including Recruitment Forecast, Pipeline, Turnover etc. Maintain healthy relation with all key department heads, understand their hiring requirements and ensure timely hiring support as&when required, and maintaining a proactive approach to resourcing, identifying challenges and providing resourcing solutions. Timely management of all vacancies posted on E Careers including consistency of adverts and time to fill. Accuracy of Arrival list, Internal Applications Tracker and Recruitment Tracker Accuracy of all contracts prepared and timely communication with all new joiners. Implementation and management of Social Media as attraction and retention tools. Maintain effective relationship with all agencies and business partners and ensure timely payments of Invoices. #J-18808-Ljbffr