Front Desk Supervisor Jobs In Sharjah | Juma Al Majid About the job Supervise front desk staff and ensure that they provide excellent customer service Respond to guests inquiries and requests in a timely and professional manner Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests Manage reservations and room availability Ensure accuracy of billing and payment processes Monitor and review guest feedback Resolve customer complaints Train and coach front desk staff Monitor staff performance and provide feedback Maintain a clean and organized front desk area. Requirements High school diploma or equivalent Previous experience in a customer service role Excellent interpersonal and communication skills Proven leadership and organizational skills Working knowledge of hotel management systems (Opera) #J-18808-Ljbffr