Customer Experience Executive Jobs In Dubai UAE 2023 | The Pearl Gates For More Top Organization Jobs Click Here Description: The Senior Customer Experience Executive serves as the voice and champion of the customer, driving end-to-end customer experience improvement across all levels:/ Job Responsibilities Leverage and unify multiple customers listening posts (surveys, customer verbatim, focus groups, social media, etc.) to create a more reliable and sensitive customer feedback signal. Collaborate with the wider organization to build a CX strategy around a single customer-focused metric (NPS, CSAT, or/and Customer Effort Score – CES). Job Requirements Graduates Degree, preferably in Business Administration, Mathematics&Statistics, Business Administration, Engineering, or related field with a strong emphasis on data. Customer Experience (CX) related Certification (eg CCXP) Years of Experience. Minimum 5-7 years’ experience in CX/VOC program management. Experience to work/build relationships with cross-functional teams with ease, delivering impact consistently through seamless communication, influencing teams towards achieving goals. #J-18808-Ljbffr