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08.06.2024
Hotel Manager
Ras Al Khaimah
... service and handles all guest interactions professionally and appropriately Responsible for the offline and online reputation of the hotel, he/she keeps informed of guests’ complaints, ensuring complaint handling, guest reviews and guest recovery Ensures a proper cost control is implemented at ...
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Hotel Chadstone Melbourne MGallery
05.06.2024
Guest Service Officer - Front Office
Ras Al Khaimah
... service. To personally greet and escort the guests rather than pointing out directions. To respect the privacy of the guests and the confidentiality of the information. To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording ...
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Hotel Chadstone Melbourne MGallery
08.06.2024
Guest Service Officer - Telephone Operator
Ras Al Khaimah
... customer inquiries into the system and ensure proper follow up is done. To ensure that the desk and surrounding area is kept clean and organized at all times. To report guest complaints or problems to FO Supervisors or Asst FOM if no immediate solution can be found and assure follow up with ...
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Hotel Chadstone Melbourne MGallery
05.06.2024
Sales Manager - Leisure
Ras Al Khaimah
... customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams Negotiate room rates and packages with corporate clients Promptly respond to customer queries in a professional manner, maintaining high level standards of service and client ...
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Hotel Chadstone Melbourne MGallery
05.06.2024
Reservations Supervisor
Ras Al Khaimah
... service through communication and sales skills, in order to improve the hotel’s image and increase revenue To recognize potential clients and to transmit information to the Sales Department. To recognize a VIP guest and to apply the concerned policies. To maintain a good commercial relationship ...
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Hotel Chadstone Melbourne MGallery
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